Politika privatnosti
Effective Date: 24. 5. 2023
At Isa Kombucha d.o.o., we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, shipping address, and payment details when you make a purchase on our webstore. We only collect the necessary information required to fulfill your orders and provide customer support.
1.2 Non-Personal Information: We also collect non-personal information automatically as you interact with our website. This information may include your IP address, browser type, operating system, referring URLs, and other technical information. We use this information for analytics purposes to enhance our website's functionality and improve your experience.
2. Use of Information
2.1 Personal Information: We may use your personal information to process your orders, communicate with you regarding your purchases, provide customer support, and respond to your inquiries. We may also use your information to send you promotional emails, newsletters, or updates about our products and services. You can opt-out of receiving these communications by following the unsubscribe instructions provided in the emails.
2.2 Non-Personal Information: The non-personal information we collect helps us analyze trends, administer the website, track users' movements, and gather demographic information for aggregate use. This information is used to improve our website and tailor it to better suit our customers' needs.
3. Disclosure of Information
3.1 Third-Party Service Providers: We may engage third-party service providers to perform various functions necessary to operate our webstore, such as payment processing, shipping, and marketing. These service providers have access to personal information to perform their functions but are prohibited from using it for any other purpose.
3.2 Legal Requirements: We may disclose your personal information if required by law, government request, court order, or to protect our rights, property, or safety, as well as the rights, property, or safety of others.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information.
5. Children's Privacy
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our records.
6. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised Privacy Policy on our website and indicate the effective date. Your continued use of our website after any changes means you accept the revised Privacy Policy.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@isakombucha.com.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.